The CRM approach tries to analyze data about customers' history with a company, in order to better improve business relationships with customers, specifically focusing on retaining customers, in order to drive sales growth. Our CRM Solutions are designed to implement long term relationship with the customers.

Types of CRM:

• Operational CRM
• Analytical CRM
• Collaborative CRM

How to Improve CRM within a Firm?

• Analyzing the Information
• Employee Training
• Reviewing Processes and Designing New Processes