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Salesforce
Salesforce

Should you need help with supporting, customizing or scaling up your existing Salesforce implementation you have come to the right place. Accelerate your time to value with the world’s leading Salesforce experts. Plan for long-term, sustainable success with our 10+ years of product best practices so that you can build your team’s expertise and innovate faster on Salesforce.

Salesforce is the world’s #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.

With today’s informed and socially aware customers demanding a high level of personalization, exceeding customer expectations now defines the success of your company’s digital transformation. Having customer experience evolving as a leading brand differentiator when it comes to a buying decision, enterprises are looking for solutions that enable them to prepare for the ever-growing customer needs.

Salesforce is enabling global organizations to enhance their customer experience by harnessing the power of Salesforce solutions and innovations to create positive, impactful brand experiences for audiences using digital technologies, deliver personalized experiences and maximize the value of marketing technologies today and in future.

Salesforce unites your marketing, sales, commerce, service, and IT teams from anywhere with Customer 360 — one integrated CRM platform that powers our entire suite of connected apps. With Customer 360, you can focus your employees on what’s important right now: stabilizing your business, reopening, and getting back to delivering exceptional customer experiences. When you use Salesforce CRM to manage contacts and sales activities, you’ll increase win rates by 26%, boost sales productivity by 36%, and get a 30% increase in revenue.

After implementing Salesforce for the first time there is a need for audit and for supporting the business users in the usage of the system and addressing evolving requirements. The whole MVP (minimum viable product) concept is to get going with basics and then get user and process feedback to help you plan and prioritize functionality updates.

We know that processes change and improve over time. You will get requirements in bursts. Sometimes small feature requests need immediate attention. At SourceOn IT, we understand this and hence have created support and implementation packs that are affordable and flexible to use without putting pressure on you.

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